Mail Order Program

OptumRx Home Delivery
P.O. Box 2975 
Mission, KS 66201

OptumRx Contact Information:
Toll-Free Phone: 800.763.0044
Toll-Free TTY: 888.206.8041
Toll-Free Fax: 800.893.2299
Web Access: OptumRx Online
OptumRx Mail Order Form 

Hours of Operations: 
Monday -Friday 8 a.m. -8 p.m.

WellDyneRx
P.O. Box 166
Lakeland, FL 33804-0369

WellDyneRx Contact Information:
Toll-Free Phone: 888.479.2000
Toll-Free TTY: 800.900.6570
Web Access: WellDyneRX Online
WellDyneRX Mail Order Form

Hours of Operations:

24 hours a day, 7 days a week

To get your prescription drugs through one of HNE's mail order program, please complete one of the mail order forms above and mail it with your prescription directly to the address above. Please make sure to include your member ID number along with your Date of Birth on your prescriptions.

NOTE: If you need your medication right away, ask your doctor to write two prescriptions. Fill the first one at your local drug store and mail the second one to the mail order pharmacy.

When a new prescription is received by WelldyneRX or Catamaran Home Delivery, it may take 10-14 business days (including processing of the prescription) for the prescription to reach your home. For prescription refills it may take 7-10 business days for the prescription refill to reach your home.

If your mail order drugs do not arrive within those estimated times, please call WelldyneRX member services at 888-479-2000, or Catamaran Home Delivery member services at 800-577-6552. Both mail order services are available 24 hours, 7 days a week.