We’ve made it easy for you to choose the plan best suited to your health insurance needs and your budget. Whether you prefer to receive a kit by mail, attend a session, explore plan options, or enroll directly on-line, we’re always here to help.
Why choose an HNE Medicare Advantage plan?
Like our parent company, Baystate Health, we know the importance of being a trusted member of our community. With HNE Medicare Advantage, you get the added value of local customer service from a team of individuals who live and work in the community - just like you.
We are committed to meeting or exceeding your expectations and will help you every step of the way.
Plan Star Ratings (Posted 10/22/15) - The Medicare Program rates how well Medicare Advantage and Prescription Drug Plans perform in different categories.
Submit feedback about your plan directly to Medicare.
Our members may also submit feedback directly to us.
When you think about retirement or Medicare plan options, we want you to consider HNE Medicare Advantage for your health insurance needs.
Thank you for continuing to be a valued member of HNE Medicare Advantage! Please take a moment to see all the services available to you.
Search through the most updated listing of participating primary care providers, specialists, hospitals and ancillary providers using our interactive Provider Search tool.
Prefer a printed Provider Directory?
Please contact Member Services at 413.787.0010 or for TTY, 800.439.2370 to request a printed copy of our Provider Directory. You can also click the links below to print a copy directly from your computer.
2016 Provider Directory (Download or print) Posted 09/01/2016
Health New England's (HNE) Medicare Advantage Plan offers prescription drug coverage access to more than 60,000 retail pharmacies nationwide through our Pharmacy Benefit Manager, National Pharmaceutical Services (NPS).
In this section, you will find helpful information related to your rights and responsibilities, privacy and appointing a representative, grievances and appeals, quality programs, advance directives, and more. Click on the links below for more information on each topic.
Our HNEtalk newsletter for Medicare members offers informative articles to help you embrace a healthy lifestyle. You’ll find health and wellness tips, upcoming community events and information about your health plan and HNE member benefits.